EuroPalace Casino Review 2024

If you’re looking for your next best Canadian online casino, you’ve come to the right place. In my Euro Palace Casino review 2024, I’ll be exploring everything the site offers Canadian bettors, including game variety, payment methods, security, customer support, and the all-important welcome bonus.

Euro Palace’s games library is stocked by Games Global and its award-winning partner studios, such as JustForTheWin, Gold Coin Studios and Northern Lights Gaming. There are over 900 games to enjoy, including 800+ online slots and over 70 table games. I prefer a more immersive experience when I wager, so I was also pleased to find more than 50 live dealer games.

One advantage of Euro Palace is that you can test most slots and table games in demo mode before committing real money. The casino constantly updates its library with the latest releases and boasts nine exclusive slots, several of which I took for a test drive during my Euro Palace Casino review. The big wheel, arcade-style Mount Cash is a personal favourite, and I loved playing super fresh releases like Rabbit in the Hat 2 and Tons of Suns for free.

If you’re feeling lucky, choose from over 30 progressive jackpots with seven-figure prize pools. Euro Palace has all the most popular editions of the famous WowPot! and Mega Moolah series. You’ll even find several instalments of Games Global’s newest progressive network, King Millions. As a roulette player, I was happy to see Roulette Mega Moolah included in the lineup.

The game lobby is easy to navigate using the intuitive search bar and detailed game categories. With games catering to every taste, Euro Palace suits slot spinners and tabletop gamers alike.

Live dealer games

The live dealer casino is powered by Pragmatic Play, one of the biggest names in live casino games production. OnAir also features a few additional games, including the only poker table, Casino Hold’em. Bets range from as little as 20¢ up to $10,000, making the live casino a great option for both low and high-stakes bettors.

10+ game types, a jam-packed live library, high-quality graphics/game speed and the option to play in “Demo Mode” - all this and more earned Euro Palace an impressive score of 4.3. Add in a sportsbook and a few more big-name developers, and this section is well on its way to a five-star rating.

New CA players can claim a pretty nice welcome package after creating a new Euro Palace account. The casino will match your first three deposits up to $200, meaning you can earn up to $600 in bonus funds. The bonus is easy to claim: simply make a deposit of at least $10, and the casino will credit the bonus to your account. Players must claim the welcome bonus within seven days of creating an account.

Though the bonus amount isn’t as high as some welcome offers, the 35x wagering requirement aligns with other Canadian betting sites like Jackpot City and Ruby Fortune, as are the seven days you have to complete them. You’ll also be eligible for one daily free spin for ten days, where you can win up to $1,000,000. Like all casino games, however, the likelihood of this happening is low. I managed to collect $35 with my ten free spins.

There are certainly other casino bonuses that offer higher-value deposit matches and more free spins. However, it’s a worthwhile bonus to claim if you’re looking to pad out your wallet with some bonus cash. With all games except jackpots and a handful of card games contributing towards the wagering requirements, this bonus helps add a few more rounds to your gameplay.

How does the offer break down?

• 1st deposit: 100% up to $200
• 2nd deposit: 100% up to $200
• 3rd deposit: 100% up to $200

Other promotions

There are also daily reload bonuses for returning players, which can include deposit matches, free spins, cashback offers and more. Every bonus has a 70x wagering requirement. Finally, Euro Palace has a loyalty program for returning players. Real money wagers earn loyalty points, which you can redeem for bonus credits and other casino rewards in Canada. I was pleasantly surprised to receive 2,500 free loyalty points after my first deposit. Frustratingly, you drop a loyalty level if you don’t maintain the same number of points every month.

I’ve given Euro Palace’s bonuses a 3.8. The value of the welcome package could be higher, and I think the 70x wagering requirement on reload bonuses is pretty strict. That said, I like that you can use the welcome bonus on table games and that there’s no maximum cash-out limit.

Payments are fast, easy and secure at Euro Palace Canada. There is a wide range of credit/debit cards, e-wallets, cryptocurrencies, and bank transfers available, including Canada-specific casino payment methods like Interac and Interac e-Transfer. You can deposit and withdraw fee-free in CAD, making it a great choice for Canadian bettors.

Throughout my Euro Palace Casino online review, I did find a few downsides to the payment methods page. While I appreciate the low $5 minimum deposit, the $50 minimum withdrawal limit is very high in comparison. The casino takes up to 72 hours to process withdrawals, and you then have an additional waiting period as the e-wallet, bank or credit card company pays the money into your account. However, Euro Palace does have a very generous $10,000 daily withdrawal limit.

Withdrawals

Euro Palace gets a 4.3 for payments. While it has a great selection of deposit/withdrawal methods, the $50 minimum withdrawal and 72-hour processing window should both be lower. On the other hand, payments are fee-free and available immediately, tipping the rating into 4-star territory.

Euro Palace is licensed and regulated by the Alderney Gambling Control Commission, which means it is a trusted, secure and legal site for Canadians to play at. Euro Palace's owner, Digimedia Ltd, owns several popular casinos in Canada, including Party Casino and Bally. eCOGRA audits the site and is on hand to settle any potential disputes. The casino uses the latest SSL encryption technology to ensure all payments are protected. I never felt unsafe making real money deposits here.

All games use Random Number Generators (RNGs) to ensure a random and fair outcome every time. Payout percentages differ between games, but you can find most of them in a document at the bottom of the site alongside the T&Cs, privacy policy and dedicated Responsible Gambling support page.

Customer care

Customer support is available via live chat and email. Live chat agents are on hand 24/7, and both channels are available in English and French, which is a great option for Québécois. While support is available round-the-clock, you have to be patient. I joined a queue behind two others but only received a response after half an hour. However, the response I did get was friendly and informative.

A well-stocked FAQs page is also readily available for registered players in the Help Centre. It covers everything from account queries to bonus conditions, and you’ll most likely be able to answer your question here.

Euro Palace earns an impressive 4.5 for security and credibility. Once online casinos are legal in more Canadian provinces and Euro Palace can obtain a Canadian gambling license, I’m sure it will score higher. I’ve reduced the rating for customer care because of the average response time and lack of phone support. I also deducted points for not having the FAQs available to unregistered players.

Gambling on the go is easy, thanks to Euro Palace’s mobile response website. The casino is optimized with HTML5 technology to ensure a seamless transition from desktop to mobile, and you can find most slots and table games available as mobile casino games.

Euro Palace doesn’t yet offer a dedicated mobile app for Canadian bettors. However, you can access it on a web browser from any iPhone, Android or Windows device. I found it just as easy to deposit and make real money wagers on my mobile as on my laptop.

The casino would score higher than 4/5 if it had a separate mobile app and some mobile-specific perks & bonuses. But I did enjoy the gameplay and feel of the mobile site.

Thanks to its Alderney gambling licence, Euro Palace can welcome Canadian bettors with open arms. Whether you want to wager real money or test out the newest slots in demo mode, Euro Palace has a great library of Games Global slots and table games. The Pragmatic Play-powered live casino has tables for low-stakes bettors and high rollers alike.

With its three-part welcome bonus and daily reload promotions, Euro Palace is a great option for players who want a cash bonus to boost their sessions. Though its customer support and withdrawal times could be improved, I couldn’t fault its security and credibility. I, for one, can’t wait to wager here again!