Reload Casino review Ireland 2024

With a library of over 3000 games and a weekly 10% cashback bonus, Reload Casino has plenty to offer in the Irish casino market.

In this Reload Casino review, we will take a deep dive into all the key areas that matter to Irish players: bonuses, games, payments, customer support, and more.  

Keep reading to discover everything you need to know, and to get our expert take on this online casino. 

Reload online casino bases cash back on a weekly basis from 00:00 GMT on Thursday to 23:59 GMT on Wednesday, so you’ll be eligible to claim cashback on any losses within that time. For example, if you lose €100 throughout the week, you can claim €10 back. It’s important to note you must actively claim your cashback each week, as it is not automatic, so don’t forget!  

With no maximum cashback amounts, you can rebate losses even if they are big. The Reload Casino bonus is also available across all slot and table games except for Deal or No Deal, Monopoly Live, Dream Catcher, Crazy Time, and Mega Ball.  

While it’s an interesting offer, and no wagering requirements are a big plus, this bonus is low compared to other Irish casinos. We’ve seen bonuses up to €5,000, and deposit matches of up to 300% elsewhere in the market and sites like The Club House Casino are currently offering much higher bonus amounts. 

Reload casino bonus codes – do you need them? 

There are currently no Reload Casino offers that require a promo code. All bonuses are available simply by opting in on the site. If a promo that needs a bonus code does appear, we will update this page with the relevant details.  

Reload casino no deposit bonuses & free spins 

Alongside the welcome cashback bonus, there is a weekly Reload promotion where the casino gives Irish players the chance to win a share of €500. This is a random prize draw for players who have “Mini Ivy” tickets. You can accumulate these tickets by wagering at a rate of 1 point for every €100 bet. You must also have deposited at least €100 to be eligible.  

When researching for this Reload Casino review, we found a game lobby that is extensive, well-structured, and full of popular titles from a host of leading software providers. While the selection is not as vast as a casino such as Playfina, there are still over 3,000 for Irish players to sink their teeth into.  

A big plus is the diversity of the game options, with online slots from dozens of studios. That flexibility extends to the RNG table and live casino games, with even less common options such as live casino slots and licensed table games.  

Reload works with a vast range of established software providers, as well as some exciting new players including: 

• 1x2Games 
• Ainsworth Gaming Technology,  
• Apollo Games 
• Bally 
• Barcrest Games 
• Big Time Gaming 
• Concept Gaming 
• Electric Elephant 
• Endemol Games 
• Evolution Gaming 
• Gamevy 
• GreenTube 
• IGT  
• Inspired 
• Kalamba Games 
• Leander Games 
• MetaGU 
• NetGaming 
• NetEnt 
• Pocket Games Soft 
• Pragmatic Play 
• Probability 
• Red Tiger Gaming 

With payment methods to suit most Irish casino players and decent withdrawal times, managing your funds at Reload Casino is easy. The site’s available payment methods cover a broad selection of  debit cards, e-wallets, and prepaid cards. However, there is currently no option to use cryptocurrencies on Reload, unlike 7Bit casino.

Even so, the payments on Reload Casino will be more than good enough for most players. Options include Visa, Mastercard, PayPal, Neteller, Skrill, Apple Pay, Paysafecard, and bank transfer.  

Like all licensed online casinos in Ireland, Reload requires player verification before you can withdraw for the first time. You’ll need to scan your ID (passport, driving license) and proof of address (utility bill, bank statement) and send the documents to Reload.  

Remember, verification takes up to 48 hours, but you’re then free to cash out your winnings. To avoid frustrating waits, we recommend handling verification when you first register. Reload Casino aims to process and approve transactions within 1 to 2 days. Following approval, the time it takes for the money to reach your account depends on the payment method you’re using.  

Reload withdrawal times & other transaction details 

To give you a complete overview of payments at Reload Casino, the following table covers all essential deposit and withdrawal information you’ll need: 

While there is currently no Reload Casino app, the site runs smoothly on mobile browsers. Some players do prefer a full app experience, and it is always nice to have, but the HTML5-optimised mobile browser site is a great alternative.

If you’re only interested in playing on an app, we recommend checking out Tonybet casino, which does have a downloadable app. The app should offer a slightly better gameplay experience, but the difference won't be huge.

The website is easy to navigate through on mobile and is responsive on the screens of most smartphones and tablets. Of the 2,800+ slots on the desktop version of the website, over 2,600 are mobile-compatible. The full selection of live dealer games is also available, so the choice on mobile is very good, however not having an app is a slight let down. 

Customer support – Quality 24/7 live chat

Reload Casino covers all the basics of customer support and even excels in some areas. If you want standard information about the Reload Casino experience, the FAQ section is a good place to start. While this part of the website does provide information in a digestible way, it would be nice to see more in-depth info on payments and bonuses.  

However, Reload’s customer support stands out when it comes to live chat. It is open 24/7, and customer service agents are friendly and professional.

You can expect to connect with a customer support agent in just a few seconds, and then they will answer your questions within a few minutes, depending on what it is. During our research, we spoke with Syd who gave us advice on how to claim the welcome bonus, and which payment methods were supported on the site.

In total, the interaction lasted around 5 minutes, and Syd answered all our queries, then directed us to the correct parts of the website for extra information.

There is currently no phone support on Reload, but you can reach out through email. Response times are under 24 hours, and in our Reload Casino review team’s experience, replies were detailed and efficient enough to answer our questions.  

Overall, Reload Casino’s website is easy to use and good to look at thanks to the software from White Hat Limited, an industry leading iGaming website designer. When you enter the main game lobby, the page is split into individual sections so you can choose from slots, table games, live dealer titles, and nuances such as Drops & Wins and Megaways.  

You can even refine your game browsing by selecting the “New” or “Popular” options. Lastly, a “Providers” section allows you to search for games by software studio.  

Narrowing down games is intuitive, thanks to an excellent search tool. You can search across game categories such as Blackjack and Roulette or simply type the name of a game or software provider. For example, searching Mega Moolah will show all the games from the Mega Moolah series. 

Game thumbnails are large, making picking the titles you want easy. Reload also lists which provider each game is from, something that not all casino sites do.  

This sort of usability is welcome on a casino site with 3,000+ games but one downside is the fact there is no “Jackpots” section. Reload has over 40 jackpot slots, but you can only find them by hunting through the slots section or searching for a specific game. This is a shame because otherwise, Reload is simple and easy to use.  

How to sign up 

Getting started with Reload Casino online is easy, thanks to the straightforward registration process. Follow the steps below and you’ll be signed up within minutes: 

1. 1

   Go to Reload

   Click the links at the top of this page to head straight to the website.  
2. 2

   Sign up

   Press the “Register” button in the top right of the screen. 
3. 3

   Provide your details

   Provide your details: Name, home address, email address, gender, date of birth, currency, and phone number.  
4. 4

   Confirm

   Click “Register Now” to complete the sign-up process.  
5. 5

   Deposit funds

   Select “Deposit” in your casino profile to claim the cashback welcome bonus.  
6. 6

   Pick a payment method

   Choose a payment method and input details for that choice. For example, your debit card number, expiry, and security code. Click “Deposit” to fund your Reload Casino account.
7. 7

   Claim your cashback

   Over the next week, play games as you normally would, then claim 10% cashback on your losses at the end of the weekly bonus period.  

Reload Casino does a lot of things right, making it a solid choice for Irish players. There are over 2,600 are mobile-compatible games, 11 payment methods (including the most popular ones with Irish players), and withdrawals can be processed in less than 24 hours.

The Malta Gaming Authority license add legitimacy and reputability the casino, and customer support answered all of our questions.

No casino site is perfect, and there are changes we want to see on Reload. For example, a mobile app is always a nice option to have, so Reload falls short here compared with Tonybet, which is also available in Ireland.

The bonuses could also be better, and don't really compete with the average in the Irish market. Cashback is a nice idea, but unless you're racking up big losses, it doesn't mean that much. Elsewhere in Ireland, The Clubhouse Casino is offering up to €1,800 + 100 free spins, so if big bonuses are your thing, there are better options available.

Even so, Reload is a good all-round casino that will be great fun for casual slots players who can take advantage of the large slots library.

White Hat Gaming - About White Hat Gaming

Malta Gaming Authority  - Malta Gaming Authority homepage