Grosvenor Casino review 2024

Grosvenor Casino is already a well-established name in the real-world casino circuit, and for good reason. It has now entered the UK online casino scene, and with 4 different product-specific apps available, super low £5 minimum deposit requirements, and 900+ slots on offer, the site is up there and competing with the top casinos currently on the market. Plus, there's an exclusive Casino.org bonus for you to claim when you join.

How does it compare? Join me in this Grosvenor Casino review to discover all the details.

Grosvenor online casino structure their welcome bonus slightly differently to the deposit match format found at many competitor sites, offering new players the chance to get 100 Free Spins and a £30 bonus when you make a first deposit of £20. It's refreshing to see a slightly different format to the usual style of welcome offers I've come to expect.

The offer comes with 30x wagering requirements and is exclusive to Casino.org. Here is a breakdown of what you can expect:

The £30 Bonus applies to all of the games at Grosvenor online casino, but your Free Spins can only be used on the following titles:

• Eye of Horus Jackpot King
• Fishin’ Frenzy The Big Catch Jackpot King
• Bison Rising Megaways
• The Goonies Jackpot King
• Slots ‘O Gold Megaways Jackpot King
• Mega Bars Big Hit Jackpot King
• Gold Strike Bonanza Jackpot King
• Wolf Legend Megaways

In order to access this exclusive welcome bonus, you’ll need to sign up to Grosvenor Casino via our link. If you sign up directly through the Grosvenor website, you’ll only be able to access the normal and much less abundant welcome offer, which allows you to deposit £20 and play with £50. Make sure to sign up using our Casino.org link to avoid missing out!

As far as welcome promotions go, I found Grosvenor Casino’s relatively generous, although the £20 minimum deposit is on the steeper side. All British Casino, for example, focus more on the cash bonus with a 100% match up to £100 for the same deposit requirement. However, if it’s Free Spins that you’re after, MagicRed offers 100 Free Spins for a £10 deposit and 0x wagering, which is much lower than the market average and means you can keep what you win.

Grosvenor Casino combines the best of both deals above by including cash and Free Spins in their bonus, and the 30x wagering requirements are much better than at some of the top competitor sites – Pub Casino apply 40x wagering in their terms and conditions.

You’ll have 30 days to use your £30 cash bonus, whilst the Free Spins expire after 7 days, so make sure to use them up quickly. It’s also worth noting that deposits made through PayPal will not qualify for the welcome offer.

Grosvenor Casino no deposit bonus and promotions

Grosvenor Casino does not currently have a no deposit bonus. However, players can find a variety of ongoing offers through the “Promotions” tab at the top of the page, which include:

• Golden Giveaway: Win a share of 2 million free spins and chips every week
• Drops and Wins: Spin to win a share of £2 million in prizes
• £500,000 Tournament: Make your way up the weekly leaderboard to win a share
• Blackjack Holiday Tournaments: Hit the tables to win a share of £30,000 every week
• £10,000 Tournament: Climb the leaderboard to win a share of £10,000

The promotions on offer at Grosvenor Casino are varied, offering everything from cash prizes to free spins as rewards. As a fan of tournaments, I was happy to see three different options to pick from – I was especially pleased to find a pretty lucrative blackjack tournament, as these aren’t currently available at many competitor sites like PlayOJO and MyriadPlay.

Although there are plentiful promotions up for grabs, I would like to see more daily offers. MagicRed, for example, lists ‘Magic Spins Tuesday’ and ‘Live Casino Weekend’ among their offers, and the frequent changes really add to the entertainment experience for returning players.

Does Grosvenor Casino have a VIP programme?

Grosvenor Casino does not have a VIP scheme at present, but it’s worth mentioning the membership that is available. Many players may be familiar with the real-world Grosvenor Casinos that are spread across 52 locations in the UK.

If you’re a fan of both physical and online casinos, a Grosvenor membership gives you the option to create an online wallet that allows you to conveniently transfer funds between the two. You’ll also be able to access exclusive promotions.

Whilst this will be a great option for some players, it’s still less bountiful for those who only play online. If you’re looking for a solid VIP programme, I’d recommend checking out the one at PlayOJO casino, which has all the typical perks you’d expect from a loyalty scheme, including higher withdrawal limits, exclusive competitions, and faster withdrawals.

Do I need a Grosvenor Casino promo code?

You will not need a promo code to activate your welcome bonus at Grosvenor Casino. To access the exclusive Casino.org welcome offer, make sure to sign up for a Grosvenor account via our link. The bonus will be automatically added as soon as you make a deposit of at least £20.

The games library at Grosvenor Casino is made up of over 1,000 games, with 900 slots including favourites like Starburst, Cleopatra, and Rainbow Riches. There are also a few exclusive games that you won't be able to play anywhere else, such as Grosvenor Branded Megaways and 777 Blazing. Here are all the details:

With over 1,000 to choose from, Grosvenor Casino sits in the middle of the pack when it comes to the range of games available. For context, Betway sits at the lower end of the spectrum with 450 games, whilst Dream Vegas’ library of 2,500+ massively exceeds the average.

Grosvenor has a particularly strong slots offering of 900+, including a variety of classic slots, progressive jackpots, Megaways, and more, beating the likes of JackpotCity and Winomania by hundreds. But whatever type of game you’re looking for, you’ll be sure to find it at this site. The pages are easy to navigate through the bar at the top of the homepage, broken down into categories including “Slots”, “Poker”, “Jackpots”, “Live Casino”, and “Table”.

Clicking through, you’ll also find game shows such as Crazy Time and Deal or No Deal Live, and the table games section is comprised of all the usual classics like roulette, blackjack, baccarat, poker, and sic bo. All in all, the choice of games at Grosvenor Casino is broad and encompasses pretty much everything players will be hoping to find – it would be nice if the number of games could grow so that the site exceeds the average in this aspect too.

Grosvenor uses a decent amount of 25+ industry-leading software providers, which is better than Winomania’s 19, but nowhere near the 100+ available at Dream Vegas. Here is a list of some of the developers you’ll find on Grosvenor’s site:

• Microgaming
• NetEnt
• Playtech
• Evolution
• IGT
• Blueprint Gaming
• Red Tiger
• Gaming Realms

In terms of banking options, Grosvenor Casino provides a very average number of 5 different transaction methods. For context, MyriadPlay has 8 different options, and most UK casinos will have 8-9 payment methods available, so Grosvenor could improve in this area.

As with any UK casino, you will not be able to use cryptocurrency or credit cards as a payment method. For deposits, you can use Visa and Mastercard debit cards, e-wallets like PayPal, and also Paysafecard and Apple Pay. All methods can be used for withdrawals except Paysafecard. Find the details below:

Withdrawal times & other transaction details

Most payment methods at Grosvenor have a minimum deposit and withdrawal amount of £5, except for PayPal which requires a £10 minimum deposit. This makes it a really accessible casino for a wide range of budgets, but it excludes the welcome bonus which needs a £20 deposit to be unlocked.

Grosvenor has some of the lowest minimum deposit requirements I’ve seen on the UK market – Grand Ivy casino and Dream Vegas ask for a £20 minimum, for example. Even MagicRed, Pub Casino, and All British Casino have a £10 minimum, so Grosvenor really beats the competition.

Plus, the site also has some of the fastest withdrawals available. Most withdrawals are processed instantly and will be paid into your bank within the hour – this is exactly what I found when I withdrew via PayPal. The exceptions are Visa and Mastercard which will take a more average time of between 1-3 days. This means that Grosvenor Casino is on par with the top UK casinos in terms of withdrawal times.

Whilst I’m already pretty impressed, if the site could offer a few more payment methods it would really position Grosvenor as one of the best UK casinos for transactions.

Yes, it is safe to play at Grosvenor online casino. The site is licensed by the UK Gambling Commission as well as the Gibraltar Gambling Commission. Online casinos only need one reputable licence to be trustworthy, so the fact that Grosvenor has obtained two means players can rest assured that they can play securely at this casino.

The site uses full SSL encryption technology to protect players’ personal and financial details, provides secure banking options, and enforces account verification measures to prevent fraud. Whilst Grosvenor’s website doesn’t explicitly state any third-party auditors, most software developers will ensure their games are tested for fairness so players can be sure that all outcomes are entirely based on chance.

Scrolling to the bottom of the homepage, I found a link to a section called “Safer Gambling”. When I clicked on it, I was taken to an external page from The Rank Group, that provides information on how to keep gambling fun, problem behaviours to look out for, and methods to help problem gambling such as deposit limits and self-exclusion.

Links are also available to external support agencies such as GambleAware and GamCare. Overall, Grosvenor Casino provides transparent information on their security measures and clearly prioritises player safety.

Grosvenor Casino has the following 4-star rated apps available on Android and iOS: “Grosvenor Casino Online Games”, “Grosvenor Sport”, “Grosvenor Poker”, and “Grosvenor Poker Live”. This is the best selection of apps I have seen from a UK online casino, with most competitors offering either a single app or nothing at all.

The site also uses HTML5 technology, so if you’d prefer to not download an app, you can still play on your mobile browser. I tested out Starburst on mobile play and found that the game loaded just as quickly and played through as smoothly as on a desktop. If you’d prefer a casino that has everything on a single app, check out the Betway casino mobile app.

How to download the casino app

Downloading the Grosvenor Casino apps for your iOS or Android device is easy and takes only a few minutes:

1. 1
   Go to your App Store or Play Store
2. 2
   Search for Grosvenor Casino
3. 3
   Download the app(s) to your device
4. 4
   Sign in with your usual login details or create a new account
5. 5
   Complete any identification identity checks
6. 6
   Enjoy the mobile app experience

Information on the customer support options at Grosvenor Casino can be found by scrolling to the bottom of the homepage and clicking the “Support” tab at the bottom right of the screen.

This takes you to an FAQ section, with a search bar to help you narrow down the advice that is available. The FAQs have information on a wide range of subjects, from accounts and payments to promotions and safe gambling.

If the FAQs don’t meet your needs, you can then click on the “Need more help?” section, which provides details on the live chat service. You can chat with a live agent between the hours of 7 A.M. and 22:30 P.M. Outside of this time frame, you’ll be met with an AI chatbot.

Some other casinos do offer a 24/7 live chat service, however, these often default to an AI chatbot first, so it’s nice to know that you’re guaranteed a human assistant during certain hours at Grosvenor Casino. When I tested the live chat, I was met with prompt responses, and I also found that I didn’t need to sign up in order to access the support which is another big plus for new customers.

Grosvenor Casino also provide a telephone number which is a less common customer support method provided by UK online casinos, so I was pleased to see it available here.

The layout of Grosvenor Casino is very clean with its trademark purple and white colour scheme that has become synonymous with the UK casino scene. There are no bold designs like those at Dream Vegas, but the stripped-back nature of Grosvenor’s site means players can immediately find what they came for with little distraction.

The navigation bar at the top of the homepage displays most of the games categories on offer, including slots, poker, and table games. Categories like game shows are also available, but you’ll have to use the search bar to locate them.

The newest promotions are also displayed at the top of the page, meaning that you have most of the key information you’ll need before you even begin to scroll.

Towards the bottom, there is a stripped-down version of the full FAQ section, followed by links to any help you may need, including customer support, payment methods, the privacy policy, and terms and conditions.

The only downside I found about Grosvenor Casino’s website is that the simple design causes the homepage to become a bit dense in parts. The information section towards the bottom of the homepage, for example, is very wordy.

In most other ways, though, the simplicity lends itself to a smooth and straightforward player experience, where you can discover new games and rediscover old favourites with ease.

How to sign up

If you want to sign up for a new account at Grosvenor Casino, you can do it in just a couple of minutes. Just follow these steps:

1. 1
   Navigate to the Grosvenor Casino website and click the green “Join” button in the upper right-hand corner.
2. 2
   Enter your email into the required field, choose a username and password, then select the green “Next” button.
3. 3
   Put in your information, including your name, gender, birthday, address, and phone number.
4. 4
   Ensure you have GBP selected for currency, then tick the box confirming you accept the terms and conditions and are at least 18 years old.
5. 5
   Click the “Submit” button to finish making your account.
6. 6
   Your welcome bonus will be automatically added to your account once you make your first deposit of at least £20.

Overall, Grosvenor Casino is simple and easy to navigate. It has some of the lowest minimum deposit requirements and some of the fastest withdrawals available across the UK market, and with 4 different product-specific apps available, it’s a strong choice for players who are fans of mobile gameplay.

Whilst the live chat isn’t available 24/7, it does guarantee you a human agent during specified hours without needing to make an account first, and the fact that it holds two separate licences only adds to the trustworthiness of the site.

It would be great to see a proper VIP scheme at some point soon, along with a wider range of software developers on offer. But all in all, Grosvenor Casino has some really great perks and is definitely up there with the top UK online casinos in multiple areas, making it one I would 100% recommend checking out to both new and established players.