Jackpot City Casino Review
- Play 630+ games and 430+ slots
- Wide range of bonuses and promotions
- Speedy, five-minute sign-up process
- Easy-to-use app with mobile-friendly games
- Welcome offer has high 70x playthrough requirements
- Smaller range of banking options compared to other casinos
Expert’s summary
Preview of Jackpot City Casino
Jackpot City Casino at a glance
| 🏢 Casino Name | Jackpot City Casino |
| 🤵 Owner | Digimedia Limited Casinos |
| 🗓️ Year Established | 1998 |
| 🎲 Number of Games | 500+ |
| 🎰 Games offered | Slots, Blackjack, Roulette, Baccarat, VideoPoker, LiveGames, Bingo, Keno, Craps, Scratchcards |
| ⚙️ Software Used | Microgaming, NetEnt, Playtech, Crazy Tooth Studio, Foxium, Just For The Win, Rabcat |
| 📱 Compatible Devices | Android, iPhone, Windows Phone, iPad, Mac / PC, Tablet, Blackberry |
| ↩️ Payout Percentage | 97.84% |
| 💸 Payout Days | 1-2 days |
| 💰 Max Jackpot | 5,000,000 |
| 🌍 Languages | German, Greek, English, Spanish, Finnish + 7 more |
| 💁 Customer Support | Email, Live chat, Phone |
| 🏧 Banking Options | Visa, Mastercard + 6 more |
In-depth Jackpot City Casino review
Established in 1998, Jackpot City Casino boasts a rich history and plenty of experience. Renowned for its glitzy, classic Las Vegas theme, the casino platform is one of the most recognizable in the industry. In my Jackpot City casino review, I’ll explore everything that the casino has to offer – from the welcome bonus and casino games to security, customer support and more. Let’s get started!
Security and trust
Jackpot City holds a valid license from the Malta Gaming Authority. This means the casino is safe, secure and has proven it complies with the relevant laws and regulations. Your gaming is also protected using advanced SSL encryption technology – this means that no third party can access the data you’ve shared with the casino.
The site is also certified by eCOGRA, one of the most well-respected casino testing agencies in the industry. You can check out their most recent eCOGRA report which notes that the payout percentage for Jackpot City’s games averages around 96%. Plus, the games featured are all from legitimate software developers who use random number generators (RNGs) to ensure absolute fairness.
Jackpot City seems to be doing all it can to show they’re secure and credible – I can’t help but give them a perfect score.
Customer care
Jackpot City Casino also sets the bar high for customer care. You can contact someone 24 hours a day, seven days a week via email or live chat. The live chat function can be accessed via desktop or mobile (and is my recommended option). Though it would be nice to see a telephone number too, the casino’s customer service team, responsive live chat service, and extensive FAQs page were refreshing to find. Plus, their customer support is available in no less than 35 languages!
Games and software
With such a lively-looking casino games portfolio, I was excited to dive into Jackpot City Casino’s games. The casino offers a great range of 630 games from top developers. Plus, the site is well organised with handy tabs and a search bar.
My only criticism here is that other casinos can offer well over 1,000 unique games. Jackpot City is on the lower end of the spectrum, hence the reason the casino just misses out on a perfect score.
Slots
Online slots make up the bulk of Jackpot City’s collection. Here, you’ll find games of every budget, theme, and payout. An additional feature of Jackpot City Casino is its progressive jackpots including top titles like Mega Moolah, Hyper Strike, and Cash N’ Riches. I also found Jackpot City offers regular slot tournaments where you can win casino credits or additional real money bonuses.
Table and live dealer games
If you don’t fancy spinning the reels, you’ll also find tons of table games on offer. During my Jackpot City casino review, I found there were several variants of roulette and blackjack, including my personal favorite, French roulette. I found a nice range of baccarat, sic bo, and video bingo games too.
You can also play top live dealer casino games which are provided by Evolution Gaming. It’s easy to interact with the live dealer via an HD video stream, you can also chat with other players around the table using the live chat function. Not only that but the live casino is stocked with well over 60+ games – far more than at most online casinos.
| Game type | Number of games | Most played games |
|---|---|---|
Slots | 550+ | Fortunium, Assassin Moon, Agent Jane Blonde Returns, 3 Lucky Rainbows |
Jackpots | 65+ | Galactic Gold, Roulette Mega Moolah, Mega Moolah, 9 Blazing Diamonds |
Roulette | 17 | American Roulette, Vinnie Jones Roulette, French Roulette, Sapphire Roulette |
Blackjack | 26 | European Blackjack, Vegas Strip Blackjack, Atlantic City Blackjack, High Streak Blackjack |
Poker | 12 | Jacks or Better Poker, Double Double Bonus Poker, Deuces Wild Poker, All Aces Poker |
Baccarat | 2 | Baccarat, No Commission Baccarat |
Sic Bo | 1 | Sic Bo |
Live dealer | 80+ | Live roulette, live blackjack, live baccarat, live poker |
App and mobile play
Whether you have an iOS or an Android device, Jackpot City’s mobile casino won’t disappoint. You can log in via mobile and play over 500 games which are optimised for the small screen. Or if you want an even better experience, I’d recommend downloading the Jackpot City app. It’s a sleek app that’s intuitive to use – it’s definitely worth a look.
I tested Jackpot City’s mobile casino on a range of devices including the latest iPhone, Samsung Galaxy, and Huawei models. The experience was perfect across all three. My only real criticism is that it would have been nice to see specific perks and bonuses for mobile users.
Bonuses and promotions
Jackpot City casino offers a 100% deposit match welcome bonus of up to $1,600. This offer is split over your first four deposits:
- First deposit: 100% bonus match up to $400
- Second deposit: 100% bonus match up to $400
- Third deposit: 100% bonus match up to $400
- Fourth deposit: 100% bonus match up to $400
During my Jackpot City Casino review, I checked through the T&Cs and found the wagering requirements for this offer are 70x. As an example, if you deposited $100 and received 100 credits as a bonus, the playthrough recruitments would be 100 multiplied by 70, so $7,000.
While the bonus amount is very attractive, the playthrough requirements are high. There are also limitations on which games apply (which you can sift through on Jackpot City’s site). The welcome bonus will only benefit certain types of players, and for that reason, I can only score the casino a 4/5 here.
Bonuses for existing players
If you’re a long-standing site member, Jackpot City is great for releasing new promotions throughout the year. For example, you can join the site’s loyalty program which is formatted in 6 Tiers (Bronze to Privé), with each one allowing players to qualify for exclusive promotions. You move up the tiers by earning points with bonuses being given every 1,000 points.
Deposits and withdrawals
Banking at Jackpot City casino is safe, secure and super-fast. The online casino advertises eight key payment methods: Visa, Mastercard, ecoPayz, Skrill, MuchBetter, Neteller, paysafecard, and Neosurf. No matter which option you go for, Jackpot City protects your personal/bank account details using specialist encryption technology.
The range of payment options isn’t the most extensive – you won’t find anything for cryptocurrency users, for example. However, the options that are available offer low minimum deposits and speedy withdrawals. Overall, I’ve given Jackpot City an average score of 3.5/5 for their banking options. I’ve listed some of the key details below:
| Deposit methods | Min. deposit |
|---|---|
Visa | $5 |
Mastercard | $5 |
Skrill | $5 |
MuchBetter | $5 |
ecoPayz | $5 |
Neteller | $5 |
Paysafecard | $10 |
Neosurf | $10 |
Skrill-1-Tap | $5 |
| Withdrawal method | Withdrawal time | Min. withdrawal limit |
|---|---|---|
Visa | 1-3 business days | $50 |
Skrill | 1-2 days | $50 |
MuchBetter | 1-2 days | $50 |
ecoPayz | 1-2 days | $50 |
Neteller | 1-2 days | $50 |
About the operator
- 9 Empire Stadium Street, GZIRA, GZR 1300, Malta
- +356 2149 0426
- info@jackpotcity.com
- Belle Rock Entertainment
How this casino compares to others
- Security & trust
- Games
- Bonuses
- Deposits & withdrawals
Big wins at Jackpot City
Big jackpot win!
Living up to its name, Jackpot City Casino recently paid out over $6 million to one lucky Canadian player who spun the reels of Mega Moolah and hit the mega jackpot.
Canada
Another Mega Moolah win!
Another lucky Canadian player won a further $5.9 million on the same Microgaming classic, Mega Moolah.
Canada
Latest updates
Brand new Microgaming slots!
Featuring a western-themed storyline, Microgaming’s The Bandit and the Baron was recently added to Jackpot City’s slots library.
New, fun anime slot!
Anime fans will love Oni Hunter Plus – the latest three-reel slot from Gacha Studios to be added to Jackpot City’s library.
Written by Ziv Chen
Ziv worked in the online gambling industry for over two decades in various senior management roles before becoming a full-time writer. Combining his passions for gambling, sports, and writing, he is always on the lookout for the next innovative slots and live-dealer games. When it comes to sports, Ziv is a huge fan of both college and professional football, as well as Major League Soccer.
